If it has an API, your agent can use it.

Apps connect Crulon to the systems you run on, and the agent uses them as Tools on the call. ISP Apps are live today, Custom Actions connect the rest, and more Apps are on the way.

Start at $24 a seat See Custom Actions

Turn any API into a Tool.

Add a Custom Action for an API, build it into a Tool, and attach it to an agent. It works on every plan.

How Custom Actions work

The Custom Action
Create jobfieldapp.create_job@1.0.0published
POSThttps://api.yourfieldapp.com/v1/jobs
Field app key · Test call ok · 201
On the agent
Business ToolsFront desk agent
Look up customerREAD
Create jobWRITE
Add Tool
On the call
AgentOne moment, I'm opening a job for you.
Create jobfieldapp_create_job640 ms00:37
AI Job 1182 is open.

1Add a Custom ActionGET, POST, PUT, PATCH or DELETE, signed with a saved credential: a bearer token, an API key or basic auth.
2Build the ToolInputs, Actions, conditions and a return. Test it with sample data, then publish a version.
3Attach it to an agentThe agent uses it on the call, and is told to ask the caller first when a Tool changes data.

Live today for internet providers.

Eight Apps for ISP billing, customer equipment and outages, installed from the Apps page in Crulon. They come with the Telecom Connector Pack, part of the Telco Ops Bundle.

Crulon for ISPs

Billing
Finds the caller by phone number, reads the live balance, and takes a payment with the card on file.
Sonar and Crulon
Billing
Finds the caller by phone number, reads the live balance and open invoices, and opens the ticket in Splynx.
Splynx and Crulon
Billing
Finds the caller by phone number, reads the live balance, and takes a payment with the card on file.
ViSP and Crulon
Devices
Checks the subscriber's equipment and restarts it from the call.
cnMaestro
Devices
Checks the subscriber's equipment and restarts it from the call.
Corteca
Devices
Checks the subscriber's equipment and restarts it from the call.
TAUC
Devices
Checks the subscriber's equipment and restarts it from the call.
Telco Ops Bundle
For ISPs and WISPs
The eight ISP Apps, Scale's limits and pooled AI minutes, bought through a booked demo.