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For remote teams

One phone system, wherever your team works.

Your team answers the business line in the browser, from home or anywhere with a laptop. Calls ring whoever is available, the AI agent covers when nobody is, and every call and text lands in one shared inbox.

The office, without the office.

Everything a shared office gave your phones, in one browser tab.

In an office: You look across the room to see who's free.
On Crulon: The Team list shows who's Available, Away or On a call.
In an office: Calls ring the desks of whoever's in.
On Crulon: Calls ring only the people who are Available.
In an office: “Line two, it's Dana for you.”
On Crulon: Transfer call, with a note for Marcus.
In an office: A sticky note on a colleague's screen.
On Crulon: An internal note on the call, with an @mention.
In an office: The manager walks the floor.
On Crulon: Listen in on any live call, and take over from the AI.
In an office: Someone covers the front desk at lunch.
On Crulon: The AI agent answers when nobody picks up.

Calls ring whoever is free.

Everyone sets themselves Available, Away or Offline, and shows as On a call while they're on one. A call to the team rings only the people who are Available. Try it.

Team

Search team

  • Kim Alvarez (you)Ext 105 · Available
  • Marcus ReedExt 101 · Available
  • Priya ShahExt 102 · On a call
  • Luis VegaExt 103 · Away
  • Devon HartExt 104 · Offline
Your status

Your status

Incoming · Sales queue

(555) 014-0100

Ringing

  • Kim Alvarez
  • Marcus Reed

Only people who are Available ring. Away, Offline and On a call are skipped.

Pass it on, write it down, listen in.

Transfer with a note, internal notes on every call, and live calls you can hear from anywhere.

Transfer call

Search people, groups or numbers

People

Marcus ReedExt 101 · Available
Luis VegaExt 103 · Away

Groups

Service team

Note for Marcus (optional)

Dana Whitfield, no heat. Ticket 4821 is open.

Transfer to Marcus
Dana WhitfieldAnswered · Inbound call · 0:52AI

No heat at 418 Alder Street, gas furnace. Ticket 4821 opened.

Internal notes

Kim Alvarez

9:41 PM

She's home after 6 tomorrow. @marcus can you call her back?

@Marcus Reed
Add an internal note. Use @username to mention a teammate.
Listening00:41

Dana Whitfield

(555) 014-2290

Main line · AI Front desk agent

No one on the call can hear you.

Transcript

CallerOur heat just went out, and it's 9 at night.
AII've opened ticket 4821 for 418 Alder Street. Connecting you to the on-call technician now.

Worth knowing.

What remote teams ask us first, answered plainly.

  • No mobile app yet

    Your team answers in the browser on a computer. On Scale, desk phones ring alongside it.
  • One workspace time zone

    Your business hours run in the workspace's time zone. A Time Condition can hold several rules, like different weekend hours.
  • Roles for every seat

    Admin, Manager, Agent and Viewer come built in. Custom roles are on Scale.
  • A number for every seat

    US, Canadian and toll-free numbers, and your team's own calls and texts are included, subject to fair use.

Per seat.
AI minutes pooled.

Pay for your people. AI minutes are shared across the workspace; human calls and texts are included.

  • Starter

    $24per seat
    a month

    AI minutes, pooled
    60
    AI agents
    1
  • Pro

    $49per seat
    a month

    AI minutes, pooled
    150
    AI agents
    3
  • Scale

    $89per seat
    a month

    AI minutes, pooled
    300
    AI agents
    10

    Desk phones and your own carrier

  • Human calls and texts included, fair use applies.
  • AI overage 25¢ a minute.
  • Billed monthly. Annual billing coming soon.
  • What's in each plan

Questions from remote teams.

Can my team answer the business line from home?

Yes. Crulon runs in the browser, so anyone on the team can take calls from any computer. On Scale, a desk phone can ring alongside the browser.

Is there a mobile app?

Not yet. Calls are taken in the browser, and on desk phones on Scale.

How does Crulon know who can take a call?

Everyone sets themselves Available, Away or Offline, and Crulon shows them On a call while they're on one. Calls to the team ring only the people who are Available. Someone who misses several calls in a row is set to Away.

Can we call each other?

Yes. Each teammate can have a three-digit extension, and you can see who's available in the Team list before you call.

What about different time zones?

Business hours run in the workspace's time zone, and a Time Condition can hold several rules. Hours per person aren't supported yet: each person sets themselves Available when they're working.

What does it cost?

Starter is $24, Pro $49 and Scale $89 per seat a month. Each seat comes with a number, and AI minutes are pooled across the workspace.

Put the whole team on one line.

Sign up, pick your number, invite your team, and set up your agent by describing your business.

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