Subprocessors

The companies that process customer data for Crulon: what each one does, what it receives and where.

Updated 20 October 2026 · How we announce changes

Hosting and infrastructure

ProviderAmazon Web Services
What it does
Hosting: the servers, databases and queues that run Crulon, and our internet telephony edge.
Receives: All customer data.
Where
United States
ProviderCloudflare
What it does
Website and app traffic, security and file storage, including call recordings.
Receives: Web traffic, call recordings, media and attachments.
Where
Global network; storage in the United States

Calls and messages

ProviderTwilio
What it does
Phone numbers, carrier calling, texting and texting registration.
Receives: Phone numbers, call audio and signalling, texts, and business details for texting registration.
Where
United States

AI

ProviderOpenAI
What it does
Language models for AI agents, summaries and Ask Crulon; search over your documents; the Live engine’s speech model.
Receives: Transcripts, agent instructions, documents, and call audio on the Live engine.
Where
United States
ProviderDeepgram
What it does
Speech recognition, and voice synthesis for its voices.
Receives: Caller audio, and the agent’s words when one of its voices is used.
Where
United States
ProviderCartesiaWhen an agent uses one of its voices
What it does
Voice synthesis.
Receives: The agent’s words.
Where
United States
ProviderElevenLabsWhen an agent uses one of its voices
What it does
Voice synthesis.
Receives: The agent’s words.
Where
United States
ProviderInworldWhen an agent uses one of its voices
What it does
Voice synthesis.
Receives: The agent’s words.
Where
United States

Billing, email and support

ProviderStripe
What it does
Payments and billing.
Receives: Card details, sent straight from your browser; billing contact and usage.
Where
United States
ProviderZoho (ZeptoMail)
What it does
Account and notification emails.
Receives: Recipients’ names and addresses, and the email’s content.
Where
United States
ProviderLinear
What it does
Tracking feedback you send us from the app.
Receives: Your feedback, your workspace’s name, and any screenshot you attach.
Where
United States

Changes to this list

We update this page before a new subprocessor starts processing customer data. If your business has a Data Processing Agreement with us, we tell you 30 days before the change, and you can object.

Apps and services you connect to Crulon yourself, such as your billing system, network controller, your own carrier or your own API, aren’t on this list. You choose them, and their own terms apply.

Questions about this list? Email privacy@crulon.ai.

Subprocessors

Hosting and infrastructure

Calls and messages

AI

Billing, email and support

Changes to this list

Other documents

Your privacy choices