Compare

Crulon vs Aircall. More control, for less.

Both give your team a business phone system with an AI agent. In Crulon you listen in and take over the AI's calls on every plan, the agent works from your documents and your systems, and you start with one seat at $24.

Start at $24 a seat See the full table

Based on Aircall's public website, US pricing and help center, 15 Oct 2026. Prices are for monthly billing.

Four differences that matter.

Most of a phone system is the same everywhere. These are the parts that aren't.

Step into any call, on every plan.

On Aircall, listening in and whispering start on the Professional plan, at $70 a license.

On every Crulon plan you hear the AI's call without being heard, and take it over when it matters. Every listen-in is logged.

Listening00:41

Dana Whitfield

(555) 014-2290

Main line · AI Front desk agent

No one on the call can hear you.

Transcript

CallerOur heat just went out, and it's 9 at night.

AII've opened ticket 4821 for 418 Alder Street. Connecting you to the on-call technician now.

An agent that reads your documents and works in your systems.

Aircall's AI agent can't learn from uploaded files like PDFs, and its custom API actions are in beta.

Crulon's agent answers from your documents and website, and uses any API as a Tool during the call.

Add a Custom Action for any API
Update CRM contactcrm.update_contact@1.0.0published
PATCHhttps://api.yourcrm.com/v1/contacts/{contact_id}
YourCRM API key · Test call ok · 200
Give it to your agent as a Tool
Business ToolsFront desk agent
Look up customerREAD
Update CRM contactWRITE
Add Tool
The agent uses it on the call
AgentI'll note that on your account before I hand you over.
Update CRM contactcrm_update_contact184 ms00:48
AI Saved to Dana Whitfield.

AI minutes included, at about half the price.

Aircall includes 50 AI minutes a month, then charges 49¢ a minute.

Crulon pools 60, 150 or 300 minutes a month across the workspace, then 25¢ a minute. Only the agent's own time counts.

Aircall
50 minutes a month, then 49¢ a minute
Crulon
60 to 300 minutes pooled, then 25¢ a minute

Start with one seat, at $24.

Aircall's Essentials plan is $40 a license a month on monthly billing, with a three-license minimum.

Crulon Starter is $24 a seat with no minimum. A team of two pays $48 a month, not $120.

Aircall, team of two
Three licenses at $40: $120 a month
Crulon, team of two
Two seats at $24: $48 a month

Keep what already works.

Crulon doesn't ask you to throw out your setup. It adds an AI agent and a modern phone system on top of it.

Keep your desk phones
Connect the SIP desk phones and softphones you already own, Yealink, Polycom, Cisco and more, on Scale.
Keep your carrier and numbers
Bring your own SIP trunk on Scale and keep your numbers for calls, with Crulon on top. Number porting is coming soon.
Keep your CRM
Custom Actions connect the agent to the systems you use today. Native Apps are coming.

Where Aircall is ahead, for now.

Worth knowing before you choose.

Mobile and desktop apps
iOS, Android and desktop. Crulon's are coming soon.
Number porting
Self-serve for US numbers. Crulon's is coming soon.
250+ integrations
Built-in connectors. Crulon connects to any API with Custom Actions today.

The full table.

The AI agent

Answers calls: Crulon: Any time, on any line, wherever your Call Flow puts it; Aircall: The AI Voice Agent answers calls on any plan
What it knows: Crulon: Typed text, website pages and documents, plus live answers from your systems through Custom Tools; Aircall: Text, web pages and help-center connectors; no document uploads
Works in other systems during the call: Crulon: Custom Actions call any API, and the agent uses them as Tools; Aircall: Built-in actions for Shopify, HubSpot, Salesforce and Zendesk; custom API actions in beta
Versions with rollback: Crulon: Yes. Every change is a version you can roll back; Aircall: No. Drafts revert only to the last published version
Outbound AI calls: Crulon: Outbound AI campaigns on Scale; Aircall: Outbound AI campaigns, plus 1.5¢ for every call attempt
How AI is priced: Crulon: 60, 150 or 300 minutes a month, pooled; then 25¢ a minute; Aircall: 50 minutes a month; then 49¢ a minute

Staying in control

Listen in on a live call: Crulon: Every plan, the AI's calls and your team's; Aircall: Professional plan and up
Take over a call from the AI: Crulon: Every plan, at any moment, after a confirm; Aircall: Listen and whisper on team calls only, Professional and up
Custom roles: Crulon: Yes, on Scale, from detailed permissions; Aircall: No. Three fixed roles: Agent, Supervisor and Admin
Call summaries: Crulon: After every call, on every plan; Aircall: Professional, or AI Assist at $9 a user on Essentials
Recording: Crulon: Choose what's recorded, pause it, see who listened; Aircall: Pause and resume recording

The phone system

Smallest team: Crulon: One seat; Aircall: Three licenses
Phone menus, queues and extensions: Crulon: Every plan; Aircall: Every plan
Desk phones: Crulon: SIP desk phones and softphones on Scale; Aircall: On request only, without transfer or hold
Bring your own carrier: Crulon: Your own SIP trunk on Scale; Aircall: Twilio numbers only
Where your team answers: Crulon: The browser, desk phones and softphones; mobile and desktop apps coming soon; Aircall: Desktop, iOS and Android apps
Number porting: Crulon: Coming soon; Aircall: Self-serve for US numbers
Texting: Crulon: A shared inbox; US and Canada texts included, with fair use; Aircall: A shared inbox; 4,000 outbound texts per user a month
Extra numbers: Crulon: $5 a month; Aircall: $6 a month

Starting price, billed monthly

Per user, entry plan: Crulon: Starter, $24 a seat, from one seat; Aircall: Essentials, $40 a license, three licenses minimum

Based on Aircall's public website, US pricing and help center, 15 Oct 2026. Prices are for monthly billing. Aircall is a trademark of its owner. See every Crulon plan.

Questions about switching.

Is Crulon an Aircall alternative?

Yes. Both are business phone systems with an AI agent for your team. Crulon starts with one seat, includes a pool of AI minutes, and lets supervisors listen in and take over AI calls on every plan.

Is Crulon cheaper than Aircall?

Yes. Crulon Starter is $24 a seat a month with no minimum. Aircall Essentials is $40 a license a month on monthly billing, with a three-license minimum, so a team of two pays for three.

How is AI priced differently?

Aircall includes 50 AI minutes a month, then charges 49¢ a minute. Crulon gives the workspace a pool of 60, 150 or 300 minutes a month, counts only the agent's own time, and charges 25¢ a minute past the pool.

Can I listen in on calls?

On every Crulon plan, yes: listen to any live call without being heard, and take over a call from the AI. On Aircall, listening in starts on the Professional plan.

Can I keep my phone numbers?

On Scale, bring your own SIP trunk and keep your numbers for calls, with Crulon on top. Number porting is coming soon.

Does Crulon have a mobile app?

Mobile and desktop apps are coming soon. Today your team answers in the browser, and on SIP desk phones and softphones on Scale.

How did you compare?

From Aircall's public website, US pricing page (monthly billing) and help center, on 15 October 2026. Prices and features change, so check Aircall's site before you decide.

See the difference on a call.

Talk to the agent on this site, or sign up with one seat and set up your first Call Flow in an afternoon.

Start at $24 a seat Talk to the agent